FIELD SERVICES

START-UP AND COMMISSIONING

PROTECTING YOUR INVESTMENT BY ENSURING IT IS INSTALLED CORRECTLY.

Authorized Commissioning and Start Up Services provided by a Pro Technician or in partnership with a Local Authorized Service Partner.

Certified Start Up Service ensures a correct installation and the equipment is operating per specifications from Day One.

Valuable Training also provided in Operation, Maintenance, and Service.

$1250 per day (plus travel expenses)

  • GUARANTEE OPTIMAL PERFORMANCE
  • CONFIRM THE SYSTEM IS OPERATING TO THE DESIGN SPECIFICATIONS FROM DAY ONE.
  • PROVIDE VALUABLE TRAINING AND INSTRUCTION IN OPERATION, MAINTENANCE, AND SERVICE.

EQUIPMENT CERTIFICATION
ANNUAL OR BI-ANNUAL

FACTORY TRAINED TECHNICIAN INSPECTS & ENSURES THAT YOUR SYSTEM IS STILL OPERATING AS IT WAS DESIGNED.

Authorized Equipment Certification provided by a Pro Technician or in partnership with a Local Authorized Service Partner.

Valuable Training provided in Equipment Operation, Maintenance, and Service.

$1250 per day (plus travel expenses)

  • GUARANTEE OPTIMAL PERFORMANCE.
  • CONFIRM SYSTEM OPERATING WITH CORRECT REFRIGERANT CHARGE.
  • INSPECT ALL MOTOR STARTERS AND OPERATING CONTROLS.
  • REVIEW HISTORICAL OPERATING DATA, ALARMS, AND SYSTEM UPDATES.
  • PROVIDE VALUABLE TRAINING AND INSTRUCTION IN OPERATION, MAINTENANCE, AND SERVICE.

EMERGENCY SUPPORT

FACTORY TRAINED TECHNICIAN DISPATCHED TO HELP YOU PROTECT YOUR PRODUCT, PROCESSES, & PRODUCTION OBLIGATIONS.

EMERGENCY SERVICE provided by a Pro Technician or in partnership with a Local Authorized Service Partner.

Combine 24/7 Remote Support with the option of sending out a Factory Trained Field Technician to work with your team to conduct major repairs, help troubleshoot challenging issues, and/or help determine the cause of system issues.

$2000 per day (plus travel expenses)

  • GUARANTEE THE EQUIPMENT IS OPERATING AT OPTIMAL PERFORMANCE.
  • CONFIRM SYSTEM OPERATING WITH CORRECT REFRIGERANT CHARGE.
  • OUTLINE HIGH-LEVEL REPAIR PLANS AND COORDINATE RESOLUTIONS.
  • STUDY HISTORICAL OPERATING DATA, ALARMS, AND SYSTEM UPDATES.
  • RESOLVE ONGOING AND UNRESOLVED NUISANCE FAULTS OR ALARMS.
  • UNEXPLAINED MAJOR EQUIPMENT COMPONENT FAILURE OR FAULT.
  • MULTIPLE FAULTS OR FAILURES OF THE SAME COMPONENT.
  • ONGOING UNRESOLVED ALARMS AND ALERTS.
  • A SERIOUS THREAT THAT PRODUCT LOSS WILL OCCUR.
  • SUDDEN LOSS IN COOLING CAPACITY CAUSING A CHANGE IN PRODUCTION.

START-UP AND COMMISSIONING

$1250 PER DAY

(plus travel expenses*)

EQUIPMENT CERTIFICATION

ANNUAL OR BI-ANNUAL

$1250 PER DAY

(plus travel expenses*)

EMERGENCY
SUPPORT

$2000 PER DAY

(plus travel expenses*)

* Pre-scheduling of services can reduce travel expenses by sharing these costs between multiple projects.
We can now also support customers with smaller projects requiring less than a full day of service.
Please contact the PRO Team for the best possible pricing.

Glycol Chillers

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